Legal notice
Conflict resolution
In the event of a consumer dispute, the consumer may have recourse to a Consumer Dispute Resolution Entity:
CNIACC - National Center for Consumer Conflict Information and Arbitration
Faculty of Law of the New University of Lisbon - Campolide Campus
CIMAAL - Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve
Ninho de Empresas Building - Estrada da Penha
8005-131 Faro
Consumer Disputes Arbitration Center of the District of Coimbra
Av. Fernão Magalhães, n.º 240, 1º
3000-172 Coimbra
www.centrodearbitragemdecoimbra.com
Lisbon Consumer Conflict Arbitration Center
Rua dos Douradores, 116, 2nd
1100-207 Lisbon
Contracts concluded in the Autonomous Region of Madeira
Rua da Figueira Preta, nº 10, 3rd floor
9050-014 Funchal
centroarbitragem.sras@gov-madeira.pt
Porto Consumer and Arbitration Information Center
Rua Damião de Góis, 31 - Shop 6
4050-225 Porto
Vale do Ave Consumer Conflict Arbitration Center
Capitão Alfredo Guimarães Street, nº 1
4800-019 Guimarães
Consumer Information, Mediation and Arbitration Center (Consumer Arbitral Tribunal)
BRAGA: Rua D Afonso Henriques, nº 1 (Ed Junta de Freguesia da Sé)
4700 - 030 Braga
VIANA DO CASTELO: Av Rocha Paris, nº 103 (Edifício Vila Rosa)
4900 - 394 Viana do Castelo
In the event of an online consumer dispute, the consumer can use an online dispute resolution system (RLL), the ODR platform ("online dispute resolution"), which is competent to resolve disputes relating to the resulting contractual obligations sales contracts or online services.
Access here to the Electronic Platform for Alternative Dispute Resolution in sales contracts or online services.
For more information, see the Consumer Portal (http://www.consumidor.pt).
