delivery policy

Shipping costs are shown when placing an order in store.

Aqua del Doq accepts orders for the following European countries: Portugal, Spain,Germany, Belgium, Austria, Denmark, Ireland, Luxembourg, Monaco, Netherlands, Vatican City, Italy, United Kingdom, France, Greece, Bulgaria, Croatia, Cyprus, Czechia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Sweden and Estonia.

How the shipment is processed

The dispatch of an order will only be made after payment validation.

When the order is shipped, the consumer will receive an email confirming its shipment. Delivery time varies depending on the area where it will be delivered.

Orders for Portugal and Spain: 2 to 6 days to be shipped and reach your hands. Shipping costs have a fixed cost of 5.5 euros.

Orders for the Madeira and Azores archipelagos: 2 to 6 days to be shipped and to reach you. Shipping costs have a fixed cost of 23 euros.

Orders for the Rest of Europe: 3 to 6 days to be shipped and reach your hands. Shipping costs have a fixed cost of 23 euros.

Note: Taking into account the pandemic situation we are experiencing, we are not responsible for possible delays due to carriers.

It is possible to make a survey at a physical store.

We do not deliver to PO Boxes.